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Compliance

Trading responsibly,
by design.

Compliance is embedded in every Tenerco transaction. Strong governance, clear policies and disciplined controls keep our business responsible, transparent and well governed across international markets.

GovernanceSanctions ScreeningEthical Conduct
Governance

Responsible trade is built on governance. Clear accountability, robust controls and the discipline to apply them consistently.

Tenerco operates within a governance framework that defines responsibility at every level of the business — from board-level oversight to the controls applied on each individual transaction.

Our compliance function works alongside trading, operations and finance to ensure that commercial activity is conducted lawfully, ethically and in line with international standards.

Our compliance framework →
The Framework

One framework,
connected controls.

Seven connected pillars hold our compliance approach together — each reinforcing the others around a single standard of conduct.

01Governance
02Core Policies
03Process & Controls
04Sanctions Screening
05Training
06Ethical Code
07Responsibility
Core Policies

Clear policies.
Consistently applied.

A defined set of policies governs how we trade, who we trade with and the standards we hold ourselves to.

01

Code of Conduct

The foundation for how we behave — setting expectations for integrity, fairness and accountability across every part of the business.

02

Anti-Money Laundering

AML and counter-terrorist-financing controls, including know-your-counterparty checks and the monitoring of transactions and payment flows.

03

Sanctions & Export Controls

Screening of counterparties, vessels and jurisdictions against applicable sanctions regimes before and throughout every transaction.

04

Anti-Bribery & Corruption

A zero-tolerance approach to bribery and corruption, with clear rules on gifts, hospitality, facilitation payments and third parties.

05

Data Protection

Responsible handling of personal and commercial data, with appropriate confidentiality and information-security safeguards.

06

Health, Safety & Environment

Commitment to safe, responsible operations across logistics and storage partners, protecting people and the environment.

Process & Controls

Controls applied
to every deal.

Each transaction follows a disciplined, repeatable process. Controls are applied from first contact through to final settlement — with sanctions screening at the heart of every step.

Counterparty onboarding

Know-your-counterparty checks, ownership verification and risk classification before any business begins.

Due diligence

Assessment of counterparties, jurisdictions and trade routes against legal, regulatory and reputational risk.

Sanctions screening

Counterparties, vessels and jurisdictions screened against applicable sanctions lists — at onboarding and on every transaction.

Approval & documentation

Defined approval thresholds and complete, auditable documentation for each trade.

Ongoing monitoring

Continuous monitoring of counterparties and transactions, with escalation routes for anything that falls outside policy.

Training

A culture kept
current.

Compliance only works when it is understood. Our people receive regular training on sanctions, anti-money-laundering, anti-bribery and our code of conduct — so the right judgement is applied where decisions are actually made.

Training is refreshed as regulations and markets evolve, keeping awareness sharp across trading, operations and support functions.

Ethics & Responsibility

Doing business
the right way.

Our ethical code sets a single standard of conduct for everyone at Tenerco — honesty, fairness and respect in every relationship, and the responsibility to speak up when something is not right.

We take seriously our wider responsibility to counterparties, partners and the communities and environments our trade touches — conducting business transparently and for the long term.

Get in touch

Questions on
compliance?

For compliance enquiries, counterparty due diligence or to raise a concern, reach our team directly — we respond promptly and in confidence.

Contact compliance → About Tenerco → Governance · Sanctions · Ethics · Responsibility